What do I do if my payment for my Travel Site booking is not going through?

Modified on Fri, 3 Nov, 2023 at 10:51 AM

If your payment for your Travel Site booking is encountering issues, it's essential to verify that none of the following factors are causing the problem:

  • Ensure that you are not using a card that belongs to someone else or a card not registered in your name.
  • Confirm that the card you are using is registered in your country of residence.
  • Check if you are attempting to make a payment from a location outside of your country of residence.
  • Verify whether the hotel you are trying to book is already sold out.
  • Make sure that the deal related to your hotel booking has not expired.


Please take a moment to assess if any of these conditions might be the cause of your payment issues. If you continue to experience difficulties, do not hesitate to reach out to our support team for further assistance.

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